Commercial Specification Manager

Reliance Worldwide Corporation (RWC)

Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth.

Our Culture

We’re big enough to make a difference and small enough for each one of us to make an impact. Whilst we operate on a global scale, we understand the importance of local markets by focusing on the needs of those markets. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and innovation, together as one global team. We have something special here – not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. We are dedicated to sustainable practices and making a positive contribution to the community we serve. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you can see yourself. Read on.

*This is a remote job covering Northern Counties in the UK. Therefore we would accept candidates who live within any of these Counties. 

1. Developing and implementing strategies to gain specification of the RWC brand of products with consultants and specifiers.
2. Create a project tracking document with a pipeline of the top 100 projects from planning through to contractor awarded stages.
3. Responsible for the creation of specifications with main contractors, developers, mechanical D&B contractors and local authorities. Develop relationships with key stakeholders in those organisations to secure preferred supplier agreements.
4. Deliver CPD’s to Consultants & support sales team colleagues with CPD’s and product training.
5. Developing and sustaining long term business relationships. Acting as a brand ambassador.
6. To identify & create new specification opportunities for the entire range of RWC Products and drive new customer specifications.
7. Communicating product Specifications with the sales team to ensure early engagement on projects and drive a top-down, bottom-up sales strategy.
8. Monitor and analyse competitor Products, activity and specifications feedback intel where appropriate.
9. Provide where possible technical support to customers/specifiers regarding product specification and offering technical support at design stage.
10. To maintain the project pipeline and consultant/specifier activity on the companies CRM (SFDC) up to date. Managing projects from inception, including updating meeting notes, strategies to secure the specification and forecasting expected project start dates. Uploading of projects to be in line with the company’s procedure to ensure uniformity across our project tracking and CRM system.
11. Work closely with the technical teams to ensure efficient delivery of customer requirements from a design perspective.
12. Work closely and pass any relevant information to colleagues to pick up with project specifications via their sub-contractors.
13. Systematically work through the Consultant register targeting existing & new consultants
14. Responsible for maximising our specification opportunities, Identifying and selecting relevant projects to follow up, using Barbour ABI, trade publications and relevant leads including BIM store and event leads.
15. Where required have an active role in the SoPHE/CiBSE (Society of Public Health Engineers) society and attend all industry events.
16. Where required work with SoPHE/CiBSE affiliated colleges to train level 1-3 college students and deliver CPD’s.
17. Attend Specifi and other industry networking events to gain contacts and promote the RWC brand.
18. Retain any knowledge about relevant building regulations related to the construction industry feedback intel to business and capture within company CRM.
19. Work towards specification targets in line with company objectives and achieve performance KPI’s as set by line manager.
20. Hosting customers at events and delivering accredited training, delivering companies CPD seminars. Ensure compliance with company policies and procedures
21. This Job Description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. The Employee may be asked from time to time to carry out other duties as reasonably required or to meet changing circumstances. It does not form part of the Employee’s Principal Statement of Terms & Conditions of Service/Contract of Employment