Head of Master Data EMEA

Reliance Worldwide Corporation (RWC)

Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth.

Our Culture

We’re big enough to make a difference and small enough for each one of us to make an impact. Whilst we operate on a global scale, we understand the importance of local markets by focusing on the needs of those markets. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and innovation, together as one global team. We have something special here – not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. We are dedicated to sustainable practices and making a positive contribution to the community we serve. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you can see yourself. Read on.

JOB PURPOSE

The Master Data Manager EMEA owns the integrity, structure, and governance of master data across our Region. Working across IT, Operations, Supply Chain, Product Management, Sales & Marketing and Finance, you will ensure material, product, customer, manufacturing, vendor, and pricing data is accurate, consistent, and trusted across all systems and sites. 

You will own master data across our core systems - SAP, PIM, Quality, Manufacturing and Product-management systems. Leading a team of two, you will set standards and improve how data is created, maintained, and used across the company. 

This is a hands-on leadership role for someone who delivers results, drives quality, and aligns stakeholders across functions and geographies. 

PRIMARY JOB DUTIES & RESPONSIBILITIES

Master Data Ownership & Governance 

• Own governance of master data domains, including material/product, customer, vendor, pricing, BOM, and manufacturing data. 

• Define and enforce master data standards, naming conventions, data models, and workflows. 

• Set data quality KPIs and drive measurable improvements in accuracy and completeness. 

• Manage data creation and changes with controls, approvals, and audit trails. 

Systems & Data Integration 

• Own SAP master data, ensuring material and product data supports manufacturing, planning, and finance. 

• Own complete PIM product data quality, attributes, taxonomy, and channel content. 

• Partner with IT and integration teams to keep data flowing cleanly across systems. 

Team Leadership 

• Lead and develop two master data specialists, setting priorities, standards, and expectations. 

• Build a culture of accuracy, accountability, and continuous improvement. 

• Balance workload and consistently meet business service levels. 

Cross-Functional & Continuous Improvement 

• Work with operations, supply chain, product management, sales, marketing, and finance to resolve data issues at source. 

• Lead improvements that raise data quality, reduce manual effort, and streamline processes. 

• Act as the trusted advisor and escalation point for master data. 

• Support system projects, migrations, and rollouts from a master data perspective. 

• Ensure master data maintenance and development supports business AI strategy and plans

WHAT YOU WILL BRING

• Proven master data management experience, ideally in manufacturing. 

• Strong working knowledge of SAP master data (material master, BOMs, and related modules). 

• Hands-on experience with a PIM platform. 

• Strong understanding of manufacturing and product data and its operational and commercial impact. 

• Experience defining and enforcing data governance, standards, and quality frameworks. 

• Comfort working across multiple business functions and international sites. 

THE PERSON WE’RE LOOKING FOR

• Results-driven — you set clear goals and measure success by outcomes. 

• Obsessed with accuracy — you set and uphold high data quality standards. 

• A continuous improver — you constantly look for better ways to work. 

• Collaborative across boundaries — you build strong relationships across functions, cultures, and geographies. 

• Backbone — you challenge poor practices and uphold standards professionally. 

• A strong communicator — you explain complex data topics clearly to all audiences.